A large service organization was focused on reducing the costs for the services they provided and minimizing SLA penalties paid to their business units. The account was being served by ~1,500 FTEs and SLA penalties were costing ~$500k per month.
A large service organization was focused on reducing the costs for the services they provided and minimizing SLA penalties paid to their business units. The account was being served by ~1,500 FTEs and SLA penalties were costing ~$500k per month.
Charter Oak Federal Credit Union of Pawcatuck, CT serves members throughout the community with personalized financial services and products that make it easy to manage your finances. Visit us today and start building your secure future.