Organizations face a myriad of challenges, from complex processes to increasing customer expectations, in their efforts to remain competitive. Many struggle with inefficient workflows, siloed data, and disconnected systems, hindering their ability to adapt and innovate. Enter Pega®, a leader in business process automation (BPA) solutions, known for its powerful tools that streamline and optimize workflows. Pega’s BPA capabilities make it a preferred choice for organizations looking to enhance operational efficiency and drive process improvements.
Pega offers a low-code platform that allows organizations to deploy BPA solutions quickly and effectively. However, to fully unlock its potential, it requires the expertise of experienced Pega professionals. This is where our Pega consulting team comes in, equipped with deep knowledge of the platform to deliver transformative automation solutions that optimize business processes and drive significant value for our clients.
What You Get From Us
As authorized Pega partners, our consulting services are designed to address the specific needs of your organization, offering strategic guidance and hands-on support throughout the business process automation journey. Whether it’s automating workflows, streamlining operations, or improving process efficiency, our team works closely with you to harness the full potential of the Pega platform’s BPA capabilities. With a focus on delivering measurable business outcomes, we help organizations enhance agility, reduce manual effort, and unlock new growth opportunities. From initial assessment to ongoing support, we are committed to helping our clients confidently navigate the complexities of process automation and achieve lasting success.
Our Approach & Solutions
We support clients’ needs from start to finish to ensure a holistic approach is taken and a sustainable path for continued success to mapped out.
Strategy & Advisory
Analyze & identify target areas for process, technology & governance optimization
Implementation & Optimization
Design programs, implement & establish best practices.
Training & Workforce Development
Establish a staffing strategy to accelerate value delivery lending recruiting to ongoing coaching strategic advisory.
Our Solutions
We leverage our BPA expertise and experience as Pega Partners to enhance and automate our client’s operations by optimizing or implementing customized uses of the Pega platform. We offer the following Pega-related services:
Case Management and
Workflow Automation
Pega’s case management capability harnesses the power of AI to intelligently guide, route, and optimize processes, enabling data-driven decisions, predictive analytics, and real-time insights for enhanced efficiency and superior customer experiences.
Pega Application
Development and Customization
Leverage our Pega experts to build and implement efficiencies by giving business users, developers, and IT what they need, when and where they need it. We seamlessly integrate the power of cloud technology with the agility of low-code platforms, providing you with unparalleled flexibility and speed in your digital transformation journey.
Pega Consulting and
Implementation Services
Whether it’s streamlining processes, automating workflows, or augmenting customer experiences, we specialize in guiding organizations through the complexities of Pega with bespoke solutions that are meticulously tailored to your unique requirements.
Veteran
Workforce Development
As Workforce Development Partners, we enable our clients and partners to add additional certified Pega resources to their practice. With a range of professionals from a variety of experience levels and backgrounds, we train talent on the latest Pega technologies to increase project delivery and speed to deployment.
Customer Relationship Management
(CRM) Solutions
Foster deeper engagement with your customers by demonstrating an understanding of who they are and what they need. Fuel quick decision-making and tailored communications to your customers to showcase their value and importance.
Robotic Process Automation
(RPA) Integration
With Pega Robotics, organizations can automate and optimize complex processes, predict customer behavior, provide personalized recommendations, and make data-driven decisions in real-time. This AI-driven approach empowers businesses to streamline operations, enhance customer satisfaction, and adapt quickly to changing market dynamics, ensuring they stay at the forefront of innovation and competitiveness.
Industry Applications
The Pega platform provides beneficial application across an array of industries, even ones as nuanced and complex as healthcare payers and financial services. See the examples below of how we can address these intricate areas:
Healthcare Payer
The Challenge:
Healthcare systems are notorious for their complexity, often involving multiple stakeholders, intricate workflows, vast amounts of data, and bloated processes with high touch.
The Solution(s):
Leveraging Pega, we help our clients overcome these challenges to enable:
- Patient intake and appointment scheduling
- Revenue cycle management
- Telehealth and remote patient monitoring
- Prior Authorizations processes
- Claim processing
- Regulatory compliance
- Care coordination and management/ population health management initiatives
- Member outcomes
- Encounters related processes
- Appeals & grievances
Financial Services
The Challenge:
Financial services systems, particularly in banking and investment sectors, are characterized by intricate structures, involving numerous stakeholders, complex workflows, extensive data management, and cumbersome processes requiring significant manual intervention.
The Solution(s):
Enable Pega to transform financial processes and scenarios, including:
- Client onboarding, KYC, and account management
- Financial crime and fraud
- Portfolio management and investment tracking
- Risk assessment and regulatory compliance
- Loan origination and credit scoring
- Fraud detection and prevention
- Customer service and support
- Wealth management and retirement planning
Why AArete?
As authorized Pega partners, we offer market-ready, proven business process automation solutions to streamline operations, enhance efficiency, and align with organizational goals. Our Pega consulting expertise allows us to simplify complex processes, automate repetitive tasks, and ensure seamless workflows. By leveraging Pega’s BPA capabilities, we help organizations unlock new opportunities for growth, empowering teams to focus on higher-value initiatives while driving measurable business outcomes.
Our Pega Partnership Distinctions
- Pega Authorized Partner
- We specialize in delivering Pega-based solutions and services. This authorization ensures the solution is delivered to you with the highest quality.
- Pega Authorized Training Partner
- We are accredited trainers, authorized to train others on Pega technology leveraging the training curriculum and exercise materials developed by Pega, all on a full Pega Cloud exercise system.
- Pega Authorized Workforce Development Partner
- As WDPs, we allow our clients and partners to add certified Pega talent to their practice that can be customized to meet individual business. This practice plays a major role in increasing project delivery and speed to deployment.
Let’s Discuss How We Can Help You
Whether you’re looking for business process automation to help streamline your operations, improve customer experiences, drive digital transformation, or you’re just exploring options, we would love to discuss how we might be able to support you.
Pegasystems, Pega, and the Pega logo are trademarks or registered trademarks of Pegasystems Inc. and/or its affiliates. All other trademarks are the property of their respective owners.